Right of revocation



You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right to cancel, you must inform us (Auerbacher Erzgebirgs Haus, Neumarkt 19, 08209 Auerbach, Germany, email: info(at)aehweb.de, Telefon: +49 (0)3744 211838, Fax: +49 (0)3744 823581) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory. Sie finden das Muster-Widerrufsformular auch auf unserer Webseite www.aehweb.de
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Vendor information
Company address  
Auerbacher Erzgebirgs HausTel.: +49 (0)3744 211838Tax ID: DE304462483
Neumarkt 19Fax: +49 (0)3744 823581CEO: Rene Steckert
08209 AuerbachE-Mail: info(at)aehweb.de 





Model cancellation form

If you want to revoke the contract, please fill out this form and send it back to:



Auerbacher Erzgebirgs Haus Tel: +49 (0)3744 211838
Neumarkt 19 Fax: +49 (0)3744 823581
08209 Auerbach mail: info(at)aehweb.de







I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods / services (*):

(please enter the following goods / services)



• Ordered on (*) / received on (*): 

• Name of the consumer (s): 

• Address of the consumer (s): 




Signature of the consumer (s) 


(*) Delete as appropriate